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DevOps Support

Scalable DevOps Support Tailored to Your Operational Needs

Basic Solutions’ DevOps Support Services are designed to provide tailored services to streamline and enhance every stage of your product development and IT deployment lifecycle, ensuring greater efficiency, faster delivery, and reduced costs.

Tiered DevOps Support Services (Tire 1, Tier 2, Tier 3 Levels)

Basic Solutions offers comprehensive DevOps support—L1, L2, and L3 levels—designed to meet your business’s evolving infrastructure and application needs. From 24/7 monitoring and incident response to automation engineering, cloud optimization, continuous integration and delivery, and performance management, our services ensure smooth deployment pipelines, faster releases, and resilient systems.

Key DevOps Managed Services

Tier 1 Support – Basic Monitoring & Incident Response

  • 24/7 monitoring of infrastructure, applications, and CI/CD pipelines
  • First-level incident detection and alerting
  • Basic troubleshooting and log analysis
  • Escalation to L2/L3 as needed

Tier 2 Support – Intermediate Support & System Administration

  • Advanced troubleshooting of infrastructure and deployment issues
  • CI/CD pipeline maintenance and issue resolution
  • Managing automated jobs, builds, and configurations
  • Implementing minor updates and system changes
  • Coordination with development, cloud and IT deployment/operations teams

Tier 3 Support – Expert Engineering & DevOps Automation

  • Infrastructure as Code (IaC) development (e.g., Terraform, Ansible)
  • Designing and implementing CI/CD pipelines
  • Cloud management optimization (AWS, Azure, GCP)
  • Kubernetes and container orchestration
  • Security automation and DevSecOps practices
  • Root cause analysis and architectural improvements

Connect with us to learn how BSC’s DevOps managed testing services can support your product development and IT Operations DevOps needs.

Get In Touch

Get the specialized expertise you need – accelerate your data center, lab engineering, and digital IT transformations with our team.

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CONTACT

(+1) 925-997-3613

[email protected]

46724 Fremont Blvd, Fremont, CA 94538

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